why did depop limited charge me

Press J to jump to the feed. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. Repeated violations will result in a ban. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. You will log in to your Paypal account and check all the notifications from them asking for this information. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. Can anyone help me? Theres no need to buy high-end photography equipment to takegreat product photos. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. why did I get charged different payment fees? Enter the 6-digit code sent by Depop to your phone number. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. Don't price your items too low because it could have a negative impact on your profits. 130 sold. Inspiration arrived during a visit to a friends apartment. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. Possibility 3: Buyer internationally cancelled the payment You will need to make sure that all account details that Paypal asks for are verified. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Depop suggests that you do not ship your item until you receive the payment. You lost any seller protection by sending to another address than the paypal registered address of the buyer. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. First, I needed to choose a platform. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. This content may be old or outdated. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Lets dive right in. Step 3: Fill out the basic details and then click on Next. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. With an effective product description, you can convince the customer to click the Buy now button. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. Step 2: Add a photo/logo that represents your brand and tap on Next. Any post that does not adhere to them is subject to removal. Let us help you. can someone explain why I was charged $13? Scammers have continued to plague many online services through the pandemic. Advice, staff picks, mythbusting, and more. Update or re-download your Depop app to the latest version. Step 2: Tap on the Setting icon from the top right side of the screen. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). In all cases, the fraudsters demanded to be paid directly, rather than through the app. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Add a photo/logo that represents your brand and tap on Next. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. We actually update the tracking information on both Paypal and Depop. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. If you want to take that risk, we have a few tips on how to avoid getting scammed. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. Step 2: Enter the 6-digit code sent by Depop to your phone number. You will need a shipping scale, measuring tape, and a printer. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). Please read rules before posting. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . No letter misspelled, missing, or flipped. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. In June . For this example, were going to create an account directly from their website. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. This article will cover domestic (US) shipping and international shipping as well. Create an account to follow your favorite communities and start taking part in conversations. Creating unique looks, new trends and making new from old. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. It doesnt necessarily just focus on clothing, or the selling of clothes. You can certainly ship on your own. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. Your Depop username @username. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. The rest is up to you. You are viewing the PayPal Community Archives. Include product keywords to optimize for search so that people will find your listing. I sold 2 of the exact same things for the same price to different people. Depop Fees. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Well Damn lol. Unlike Etsy, Depop does not charge listing fees. If you, as the seller, agree to the refund, then you will give the refund to the customer. Payment issues with Paypal and Depop can happen to anyone. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. This is because they consider brand new accounts selling as a risky transaction. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. Recently I got the first person that paid with the PayPal button. However, if you intend to dropship your print-on-demand items, Depop does have restrictions on what is allowed on their platform. Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. The item I sold was 30$ and they taken 13$ out of the sale lol. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. Active today. Others have received a faster response from reaching out to Depops Twitter account as well. Attach proof of full refund to the buyer (i.e. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. I also received an email from Paypal a receipt of fees paid to Depop. Please read my full disclosure policy for details. I did so by accident, used my own money to ship, and I was charged. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application I received only a few bids per item, and I sold them for less than they were worth. It's a pain, I hate PayPal payments. Will it take the fee automatically when the transaction is complete? It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. When selling online there are some common reasons why customers return a purchase. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. As a seller, you must update your account that you are shipping with Depop to qualify. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . Please contact the moderators of this subreddit if you have any questions or concerns. For example, if you FAQs will be removed. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. I am a bot, and this action was performed automatically. It seems its only the call center who make an issue about this. Starting a business can often be expensive. They are entrepreneurs, pushing fashion forward in so many different ways. They are inclusive, diverse, progressive and creative. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. 1999-2023 PayPal, Inc. All rights reserved. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. You have two options as a seller before you actually give the refund. This includes your email, credit card, and bank account. When it comes to print-on-demand service providers, we recommend Printful and Printify. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. Step 3: Write a bio about your shop and what youre selling and tap on Next. In some ways, Etsy shares a lot of DNA with the Depop community . What does this mean and why did it happen? "The fact that this has been going on for monthsis unacceptable. eBay vs Depop: Which is better for selling? If youre not sure which one to choose between these two, check out this detailed comparison of. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Fiona Short, Depop seller, phone interview, September 24, 2020 Please search the subreddit before posting to see if the topic has already been discussed. Any post that does not adhere to them is subject to removal. Consider Shopping Secondhand. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. Definitely gonna start telling people depop payments only. This content may be old or outdated. We, TechCrunch, are part of the Yahoo family of brands. However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! Here is the USPS link to order your free priority boxes. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Ready to get started? Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. Once youve put it all together, your listing should look something like this. Purging Old Clothes? If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. guccidurags. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. Wirecutter is the product recommendation service from The New York Times. Today, Depop is a place where millions of users come to celebrate their style and discover culture. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. The depop limited charge just reoccurred the next day and it went through. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. 4. - made sure not to do it through friends & family because I know people get scammed that way so often. It was too good an opportunity to pass up. Press J to jump to the feed. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. The following is a sponsored link. but I'm can't seem to upload them to the claim. Connect your Depop account to the Paypal account you will be using. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Created 19 August 2016 Delivered 24 August 2016 Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. When you land on a style that works for your followers, stick with it. However, using Poshmark comes with high seller fees. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. All purchases through Depop are covered by Buyer Protection. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. Now, don't waste time! I found it hard to even imagine making a profit. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. Alternatively, you can avoid counter service altogether. We would stay away from doing something like this it is risky for both your Depop account and your payment. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. It should have no effect on the deliverability of your packages. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) The USPS international shipping calculator can help you gauge your pricing. I feel like im doing something wrong or not understanding? As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. But I don't have any money in my PayPal either, just the pending payment from the sale. All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. There are several times throughout the year that Depop has offered free shipping. Try modeling the clothes you want to sell. On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. Sustainability; Blog; About; Sell on Depop; Jobs; News . Or, do you have a collection of handmade products that you'd like to start selling? That means if you click and purchase from this link I have and/or may receive a small commission. Create an account to follow your favorite communities and start taking part in conversations. Learn more. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. Posted on. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Paypal can hold your funds for up to 21 days. Follow these steps when you want to create a Depop listing. Depop limited fee. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). Shipping with Depop internationally vs. domestically is different in a few ways. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Wishing you many more sales! The free shipping for U.S. sellers is for domestic shipping only, no international shipping. What I was missing was the notification of payment received from my buyer. One was charged 0.06 more than the other for the fee. Make sure your clothing is the focal point of the picture by keeping the . With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. Sky warns: "Don't let your photo be more distracting than the product you're selling.". You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. I know it's negligible but if what's the reason that this happened. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. "We will continue to remind our community about the importance of account security and updating their passwords.". Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. Home. 2020 3dcart Shopping Cart Blog. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. 1. Aesthetics are a big selling point on Depop. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme.

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